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Frequently Asked Questions, Policies | ||
EuroQuest LLC Privacy NoticeEuroQuest LLC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting EuroQuest's sites, you are accepting the practices described in this Privacy Notice. What Personal Information About Customers Does EuroQuest LLC Gather? The information we learn from customers helps us personalize and continually improve your shopping experience at EuroQuest LLC. Here are the types of information we gather.
What About Cookies?
Does EuroQuest LLC Share the Information It Receives? Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries EuroQuest LLC. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
How Secure Is Information About Me?
Which Information Can I Access? EuroQuest LLC gives you access to a broad range of information about your account and your interactions with EuroQuest LLC for the limited purpose of viewing and, in certain cases, updating that information. What Choices Do I Have?
Children EuroQuest LLC does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use EuroQuest LLC only with the involvement of a parent or guardian. Conditions of Use, Notices, and Revisions If you choose to visit EuroQuest LLC, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at EuroQuest LLC, please send us a thorough description to feedback@EuroQuest LLC, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. Information You Give Us You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through EuroQuest LLC or one of our third-party sellers; make a purchase; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish List or other gift registries; share information with Email a Friend; and employ other Personal Notification Services. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers); e-mail addresses of Email a Friend and other people; content of reviews and e-mails to us; and financial information, including Social Security and driver's license numbers. Automatic Information Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; Pages you visited; your purchase history; and the phone number you used to call our 800 number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Information from Other Sources Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses (such as EuroQuestPass) or for which we provide technical, fulfillment, advertising, or other services (such as gotoparis.net); search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers. Information You Can Access Examples of information you can access easily at EuroQuest LLC include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book); payment settings (including credit card information and gift certificate, gift card, and check balances); e-mail notification settings (Order notifications, Reminders, and newsletters); recommendations (including recent product view history, prior order history, and Favorites); shopping lists and gift registries (including Wish Lists and Gift Certificates). Co-branded and Joint Offerings Examples of businesses with which we offer joint or co-branded products and other offerings include DiscoverFrance.net, gotoparis.net, ParisPlus.com, .com, francecitytours.com, EuroQuestPass, italiatours.com, parisgaytours.com, frenchexperience.com |
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