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FEELING SAFE IN PARIS
 
 
           
 

Paris In Complete Safety

Paris police assisting a tourist.
Paris police officers assisting a tourist.

For a number of years, the Préfecture de Police has been developing a comprehensive system to welcome tourists. The Paris community police have about a hundred public reception points scattered throughout the capital. Among them, the 20 district (arrondissement) central police stations are open 24/7, in order to attend to victims and provide help and assistance (see addresses below).

Foreign visitors can speak to bilingual police officers, either at the reception desk in police stations or patrolling the streets. Throughout the summer, these officers wear badges indicating, by means of a flag, the language(s) they can speak. They can answer simple questions such as basic information (geographic directions or tourist sites) as well as more sensitive questions regarding theft or assault, thereby providing valuable assistance to tourists who do not command the French language.

S.A.V.E. – Système d'Accueil des Victimes Etrangères

The Reception System for Foreign Victims software, available in twenty languages, now allows any police civil servant to record complaints from foreign tourists and to provide them with a receipt in their own language, thus simplifying the visitor's forthcoming procedures at the embassy or in their own country.

French police ID card.
New electronic French police ID card
features RFID chip and holographic
images, difficult to forge.
(click to enlarge)

If you are approached...

Some swindlers may impersonate police officers, asking for your identification and money. First of all, bear in mind that a real police officer will never ask for money. You should request to see their white plastic multihued card indicating "Police" in the lower quarter, with a diagonal blue, white and red ribbon in the upper left corner, and bearing various holographic images.

To avoid becoming a victim, follow these tips

To make sure you travel around the city as safely as possible, the Police Department offers some practical advice and useful phone numbers.

We have made some editorial additions to the Police Department's tips, which are shown in purple.

Public places & public transportation

  • Do not leave your bags and luggage unattended, and do not accept any bags or packages from a stranger.
  • In case you discover any suspicious item, do not touch it and immediately approach the police services.
  • Do not let any individual go through a turnstile/gate directly behind you.
  • Never buy tickets from scalpers who will charge you extra (up to ten times their value). Use ticket counters or ticket-issuing machines in train/bus/subway stations.

Be careful in the street

  • Carry a small bag or a waist-bag/fanny-pack, rather than a backpack.
  • If an assailant tries to snatch your bag, do not resist, or you may be injured.
  • Do not put your phone and/or portable music player in an outside pocket of your bag or garments.
  • Beware of individuals who may divert your attention in order to steal your personal belongings.
  • Yell loudly for help if you feel you are in imminent danger or threatened/accosted by anyone.
  • Steer clear of commotions and street demonstrations.
Paris in complete safety (PDF brochure)
Download free brochure
(PDF, 2.2MB).

In restaurants & cafés

  • Do not leave your methods of payment in cloakrooms or in your coat on a chair (a pickpocket could sit behind you and steal your belongings).
  • Never lay your bag at your feet.
  • Do not leave your mobile phone or your wallet on the table.

Your money

  • Carry as little cash as you can.
  • Use small denominations, credit/debit cards, or travelers' checks for any purchases.
  • Carry your money in several places (bags, pockets, money-belt...)
  • Do not put your wallet in your back pockets; a front pocket (on pants) or inside jacket pocket is better.
  • Keep the PIN code numbers of your credit cards confidential and note them down in a safe place, in case of loss or theft.
  • Use ATMs at reputable banks, in well-lit areas.

Your personal identification documents

  • Remember to photocopy your passport and any other identification papers to facilitate their re-issue; keep the copies in your hotel or your temporary place of residence.
  • In case of loss, contact your country's consulate; in case of theft, also declare it to the police.
  • Note down the address and phone number of your hotel or temporary residence, and keep them with you.

Your vehicle

  • Close windows and lock doors, including the luggage compartment.
  • Do not leave any valuable items in full view (mobile phone, camera, shopping bags, clothing items...)

Always know where to find the police in your neighborhood

  • In every arrondissement of the capital city, the Police Prefecture offers various services to the general public.
  • Central Police Stations and the SARIJ (division charged with processing and investigating complaints) are open 24 hours a day, 7 days a week.
  • The local police units (UPQ) are open Monday through Friday, 9:00 a.m. - 8 p.m. These services can provide you with immediate assistance such as: information, aid to victims of crime, and processing complaints.

What to do if you become the victim of an assault or theft

  • During an assault, try to make the attacker go away by making as much noise as possible (shouting/screaming).
  • Take refuge in the nearest shop and ask someone to call the police.
  • Give a description of your attacker: sex, approximate age, hair color & cut, height & weight, distinctive features (beard, scars, tattoos, glasses, etc.).
  • Indicate how and the direction in which the attacker fled. In the case of a vehicle, specify the color, brand and – if possible – the licence plate number (even partially).
  • Police officers will take you to the nearest police station so as to record your complaint. They will issue you a receipt/copy of the complaint in your own language.
  • In the case of physical assault, an officer will also provide you with a written document allowing you to get examined at the medical-legal emergency unit (open 24/7 at 1, place du Parvis Notre-Dame, 75004 Paris; M4: Cité, RER-B: St-Michel - Notre-Dame; phone 01.42.34.82.85). They will issue an official certificate to be added to your file.
  • An investigation will then be opened to look for the assailant(s).
  • In the case of a theft, go to the nearest police station to lodge a complaint. Save your receipt for insurance purposes.

Police stations in each arrondissement

SARIJ = Service Accueil Recherche Investigation Judiciaire; UPQ = Unité de Police de Quartier

  ADDRESS PHONE HOURS
1st Arrondissement
CENTRAL POLICE STATION 45, place du Marché Saint-Honoré
  • Pyramides – lines 7, 14 (map)
01 47 03 60 00 24 hrs., 7 days/wk.
SARIJ 10, rue Pierre Lescot
  • Les Halles
01 44 82 74 00 24 hrs., 7 days/wk.
UPQ "Vendôme" 45, place du Marché St-Honoré
  • Pyramides
01 47 03 60 10 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
Reception and
Criminal Processing Unit
24, rue des Bons Enfants
  • Louvre
01 44 55 38 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Les Halles" 10, rue Pierre Lescot
  • Les Halles
01 44 82 74 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
2nd Arrondissement
CENTRAL POLICE STATION 18, rue du Croissant
  • Bourse – line 3; Grands Boulevards – lines 8, 9 (map)
01 44 88 18 00 24 hrs., 7 days/wk.
SARIJ 18, rue du Croissant
  • Bourse, Grands Boulevards
01 44 88 18 00 24 hrs., 7 days/wk.
UPQ 18, rue du Croissant
  • Bourse, Grands Boulevards
01 44 88 18 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
3rd Arrondissement
CENTRAL POLICE STATION 4bis-6, rue aux Ours
  • Etienne-Marcel – line 4 (map)
01 42 76 13 00 24 hrs., 7 days/wk.
SARIJ 4bis-6, rue aux Ours
  • Etienne-Marcel
01 42 76 13 00 24 hrs., 7 days/wk.
UPQ 4bis-6, rue aux Ours
  • Etienne-Marcel
01 42 76 13 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
4th Arrondissement
CENTRAL POLICE STATION 27, boulevard Bourdon
  • Bastille – lines 1, 5, 8 (map)
01 40 29 22 00 24 hrs., 7 days/wk.
SARIJ 27, boulevard Bourdon
  • Bastille
01 40 29 22 00 7 days a week,
8:25 a.m. - 8:00 p.m.
UPQ 27, boulevard Bourdon
  • Bastille
01 40 29 22 00 7 days a week,
8:25 a.m. - 8:00 p.m.
5th Arrondissement
CENTRAL POLICE STATION 4, rue de la Montagne Sainte-Geneviève
  • Maubert Mutualité – line 10 (map)
01 44 41 51 00 24 hrs., 7 days/wk.
SARIJ 4, rue de la Montagne Ste-Geneviève
  • Maubert Mutualité
01 44 41 51 00 24 hrs., 7 days/wk.
UPQ 4, rue de la Montagne Ste-Geneviève
  • Maubert Mutualité
01 44 41 51 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
6th Arrondissement
CENTRAL POLICE STATION 78, rue Bonaparte
  • Saint-Sulpice – line 4 (map)
01 40 46 38 30 24 hrs., 7 days/wk.
SARIJ 12, rue Jean Bart
  • Saint-Placide
01 44 39 71 70 24 hrs., 7 days/wk.
UPQ"Odéon" 12, rue Jean Bart
  • Saint-Placide
01 44 39 71 70 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "St. Germain-des-Prés" 14, rue de l'Abbaye
  • Saint-Germain des Prés
01 44 41 47 47 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
7th Arrondissement
CENTRAL POLICE STATION 9, rue Fabert
  • Invalides – lines 8, 13, RER-C (map)
01 44 18 69 07 24 hrs., 7 days/wk.
SARIJ 9, rue Fabert
  • Invalides
01 44 18 69 47 24 hrs., 7 days/wk.
UPQ "Invalides" 33 ter, avenue Dusquesne
  • St François-Xavier
01 40 62 70 10 Monday/Friday
9:00 a.m. - 8 p.m.
UPQ "Gros Cailloux" 6, rue Amélie
  • La Tour Maubourg
01 44 18 66 10 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "St Thomas d'Aquin" 10, rue Peronnet
  • Saint-Germain des Prés
01 45 49 67 70 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
8 th Arrondissement
CENTRAL POLICE STATION 1, avenue du Général Eisenhower
  • Champs-Elysées - Clémenceau – lines 1, 13 (map)
01 53 76 60 00 24 hrs., 7 days/wk.
SARIJ 210, rue du Fbg St-Honoré
  • Ternes
01 53 77 62 20 24 hrs., 7 days/wk.
UPQ "Champs-Elysées" 5, rue Clément Marot
  • Franklin Roosevelt
01 53 67 78 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Madeleine" 31, rue d'Anjou
  • Madeleine
01 43 12 83 83 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Europe" 1-3, rue de Lisbonne
  • Europe
01 44 90 82 90 Mon. - Fri.,
9:00 a.m. - 8 p.m.
UPQ "Faubourg du Roule" 210, rue du Fbg St-Honoré
  • Ternes
01 53 77 62 20 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
Vigie Gare St-Lazare Plateform #1 - cour de Rome
  • Saint-Lazare
01 53 42 05 22 7 days a week,
5:30 a.m. - 1:30 a.m.
SATJ Gare St-Lazare Plateform #1 – cour de Rome
  • Saint-Lazare
01 45 22 17 89 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
9th Arrondissement
CENTRAL POLICE STATION 14 bis, rue Chauchat
  • Richelieu-Drouot – lines 8, 9 (map)
01 44 83 80 80 24 hrs., 7 days/wk.
SARIJ 5, rue de Parme
  • Place de Clichy
01 49 70 82 60 24 hrs., 7 days/wk.
UPQ "St Georges" 5, rue de Parme
  • Place de Clichy
01 49 70 82 60 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Faubourg Montmartre" 21, rue du Faubourg Montmartre
  • Grands Boulevards
01 44 83 82 32 Monday/Friday
9:00 a.m. - 8 p.m.
UPQ "Rochechouart" 50, rue de la Tour d'Auvergne
  • Richelieu-Drouot
01 49 70 87 17 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
10th Arrondissement
CENTRAL POLICE STATION 26, rue Louis Blanc
  • Louis Blanc – lines 7, 7bis (map)
01 53 19 43 10 24 hrs., 7 days/wk.
SARIJ 14, rue de Nancy
  • Jacques Bonsergent
01 48 03 89 00 24 hrs., 7 days/wk.
UPQ "Hôpital St-Louis" 40, avenue Claude Vellefaux
  • Colonel Fabien
01 44 52 74 80 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Porte Saint-Denis" 45, rue de Chabrol
  • Gare de l'Est
01 45 23 80 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "St Vincent de Paul" 179, rue du Faubourg Saint-Denis
  • Gare du Nord
01 44 89 64 70 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Porte Saint-Martin" 45, rue de Chabrol
  • Gare de l'Est
01 45 23 80 00 Mon. - Fri.,
9:00 a.m. - 8 p.m.
Vigie Gare du Nord 18, rue de Dunkerque
  • Gare du Nord
01 55 31 58 08 Mon. - Sat.,
7:30 a.m. - 11:00 p.m.
Vigie Gare de l'Est Rue du 8 mai 1945
  • Gare de l'Est
01 55 31 58 74 Mon. - Sat.
7:30 - 11:00 p.m.
SATJ Gare du Nord 18, rue de Dunkerque
  • Gare du Nord
01 40 82 74 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
SATJ Gare de l'Est Rue du 8 mai 1945
  • Gare de l'Est
01 46 07 06 37 7 days a week,
9:00 a.m. - 8:00 p.m.
11th Arrondissement
CENTRAL POLICE STATION 107, boulevard Voltaire
  • Voltaire – line 9 (map)
01 44 93 27 30 24 hrs., 7 days/wk.
SARIJ 19, passage Beslay
  • Parmentier
01 49 29 59 60 24 hrs., 7 days/wk.
UPQ "Folie Méricourt" 19, passage Beslay
  • Parmentier
01 49 29 59 60 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Roquette" 10, rue Camille Desmoulins
  • Voltaire
01 55 25 47 10 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Ste Marguerite" 10, rue Léon Frot
  • Charonne
01 58 39 38 60 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
12th Arrondissement
CENTRAL POLICE STATION 80, avenue Daumesnil
  • Gare de Lyon – lines 1, 14, RER-A&D (map)
01 44 87 50 12 24 hrs., 7 days/wk.
SARIJ 80, avenue Daumesnil
  • Gare de Lyon
01 44 87 50 12 24 hrs., 7 days/wk.
UPQ "Bel-air" 36, rue du Rendez-Vous
  • Picpus
01 53 33 85 15 Mon. - Fri.,
9:00 a.m. - 8 p.m.
UPQ "Picpus" 30, rue Hénard
  • Dugomier
01 56 95 12 81 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Quinze-Vingt" 80, avenue Daumesnil
  • Gare de Lyon
01 44 87 51 94 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Bercy" 20-22, rue de l'Aubrac
  • Cour Saint-Émilion
01 53 02 07 10 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
Vigie Gare de Lyon 80, allée de Bercy
  • Gare de Lyon
01 53 02 94 00 24 hrs., 7 days/wk.
SATJ Gare de Lyon 80, allée de Bercy
  • Gare de Lyon
01 53 02 94 01 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
13th Arrondissement
CENTRAL POLICE STATION 144, boulevard de l'Hôpital
  • Place d'Italie – lines 5, 6, 7 (map)
01 40 79 05 05 24 hrs., 7 days/wk.
SARIJ 144, boulevard de l'Hôpital
  • Place d'Italie
01 40 79 05 05 24 hrs., 7 days/wk.
UPQ 144, boulevard de l'Hôpital
  • Place d'Italie
01 40 79 05 05 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
Vigie BNF 160, avenue de France
  • Bibliothèque François Mitterrand
01 44 23 23 20 7 days a week,
7:30 a.m. - 10 p.m.
Vigie Olympiades 32, rue du Javelot
  • Porte d'Ivry
01 53 79 07 17 7 days a week,
11:00 a.m. - 12:30 p.m.
and 6:00 - 7:30 p.m.
14th Arrondissement
CENTRAL POLICE STATION 114-116, avenue du Maine
  • Gaîté – line 13 (map)
01 53 74 14 06 24 hrs., 7 days/wk.
SARIJ 114-116, avenue du Maine
  • Gaité
01 53 74 11 76 24 hrs., 7 days/wk.
UPQ "Montparnasse" 114-116, avenue du Maine
  • Gaité
01 53 74 11 21 Mon. - Fri.,
9:00 a.m. - 8 p.m.
UPQ "Montsouris" 50, rue Rémy Dumoncel
  • Gaité
01 40 64 70 60 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
15th Arrondissement
CENTRAL POLICE STATION 250, rue de Vaugirard
  • Vaugirard – line 12 (map)
01 53 68 81 00 24 hrs., 7 days/wk.
SARIJ 250, rue de Vaugirard
  • Vaugirard
01 53 68 81 00 24 hrs., 7 days/wk.
UPQ "Javel-Grenelle" 38-40, rue Linois
  • Charles-Michel
01 45 78 37 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Necker" 45, boulevard Garibaldi
  • Sèvres Lecourbe
01 53 69 44 00 Mon. - Fri.,
9:00 a.m. - 8 p.m.
UPQ "St Lambert" 250, rue de Vaugirard
  • Vaugirard
01 53 68 81 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
Vigie Gare Montparnasse 17, boulevard de Vaugirard
  • Gare Montparnasse
01 40 48 13 01 7 days a week,
6:30 a.m. - 11:30 p.m.
SATJ Gare Montparnasse 11, boulevard de Vaugirard
  • Gare Montparnasse
01 42 79 40 50 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
16th Arrondissement
CENTRAL POLICE STATION 62, avenue Mozart
  • Ranelagh – line 9 (map)
01 55 74 50 00 24 hrs., 7 days/wk.
SARIJ 75, rue de la Faisanderie
  • Porte Dauphine
01 40 72 22 50 24 hrs., 7 days/wk.
UPQ "Auteuil" 74, rue Chardon Lagache
  • Charandon Lagache
01 53 92 51 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Muette" 2, rue Bois le Vent
  • La Muette
01 44 14 64 64 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Chaillot" 4, rue du Bouquet-de-Longchamp
  • Boissière
01 53 70 61 80 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Porte dauphine" 75, rue de la Faisanderie
  • Porte Dauphine
01 40 72 22 79 Mon. - Fri.,
9:00 a.m. - 8 p.m.
17th Arrondissement
CENTRAL POLICE STATION 19-21, rue Truffaut
  • La Fourche – line 13 (map)
01 44 90 37 17 24 hrs., 7 days/wk.
SARIJ 19-21, rue Truffaut
  • La Fourche
01 44 90 37 17 24 hrs., 7 days/wk.
UPQ "Batignolles" 19-21, rue Truffaut
  • La Fourche
01 44 90 37 17 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Ternes-Monceau" 3, avenue Gourgaud
  • Perreire
01 44 15 83 10 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
18th Arrondissement
CENTRAL POLICE STATION 79-81, rue de Clignancourt
  • Marcadet - Poissonniers – lines 4, 12 (map)
01 53 41 50 00 24 hrs., 7 days/wk.
SARIJ 34, rue de la Goutte d'Or
  • Barbès-Rochechouart
01 49 25 48 00 24 hrs., 7 days/wk.
UPQ "Clignancourt" 122-124, rue Marcadet
  • Marcadet - Poissonniers
01 53 41 85 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Goutte d'Or" 50, rue Doudeauville
  • Marcadet - Poissonniers
01 53 09 24 70 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "La Chapelle" 18, rue Raymond Queneau
  • Porte de la Chapelle
01 53 26 47 50 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
Vigie Mont Cenis 74 bis, rue du Mont Cenis
  • Jules Joffrin
01 53 09 97 20 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
19th Arrondissement
CENTRAL POLICE STATION 3-5, rue Erik Satie
  • Ourcq – line 5 (map)
01 55 56 58 00 24 hrs., 7 days/wk.
SARIJ 3/5, rue Erik Satie
  • Ourcq
01 55 56 58 00 24 hrs., 7 days/wk.
UPQ "Pont de Flandre" 37, rue de Nantes
  • Corentin Cariou
01 53 26 81 50 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Amérique" 14, rue Auguste Thierry
  • Place des Fêtes
01 56 41 30 00 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Combat" 10, rue Pradier
  • Buttes-Chaunont
01 44 52 79 30 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
20th Arrondissement
CENTRAL POLICE STATION 48, avenue Gambetta
  • Gambetta – lines 3, 3bis (map)
01 40 33 34 00 24 hrs., 7 days/wk.
SARIJ 66, rue des Orteaux
  • Alexandre Dumas
01 44 93 85 20 24 hrs., 7 days/wk.
UPQ "Belleville" 46, rue Ramponneau
  • Belleville
01 44 62 83 50 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Père Lachaise" 46, avenue Gambetta
  • Gambetta
01 40 33 34 60 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.
UPQ "Charonne" 48, rue Saint Blaise
  • Porte de Montreuil
01 53 27 38 40 Mon. - Fri.,
9:00 a.m. - 8:00 p.m.

Useful telephone numbers

    Emergency police calls.................. 17
    Paramedics (SAMU)........................ 15
    Fire Department............................ 18
    Poison Emergency Center.............. 01.40.05.48.48
    Emergency Medical Assistance....... 01.47.07.77.77
    Drug Squad Hot Line....................... 0 800 14.21.52 (toll-free)
Paris police assisting a tourist.
Paris police assist a tourist at the
Arc de Triomphe du Carrousel
(click to enlarge)
    Paris Convention & Visitors Bureau
    127, avenue des Champs-Elysées, 75008 Paris
    RER-A and Métro lines 1, 2 and 6 — Charles-de-Gaulle-Étoile station
    Phone: 08.36.68.31.12 (€ 0.34/minute)
    Information & Security Department
    Telephone information service — Mon. - Fri., 09:00 a.m. - 7:00 p.m.
    Reception by appointment only — Mon. - Fri., 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m.
    Phone: 01.49.96.30.07
    Lost Property Service
    Préfecture de Police — 36, rue des Morillons, 75015 Paris
    Métro station: Convention, line 12
    Mon. - Thurs., 8:00 a.n. - 5:00 p.m.; Fri., 8:30 a.m. - 4:30 p.m.
    Phone: 08.21.00.25.25 (€ 0.12/minute)
    Lost or stolen credit cards
    MasterCard: 08.00.90.13.87
    Visa: 08.92.70.57.05
    Visa Premier: 08.92.70.57.05
    American Express: 01.47.77.70.00
    Eurocard: 01.45.67.84.84
    Diner's Club: 08.10.31.41.59
    Lost or stolen mobile telephones
    Contact your service provider as soon as possible in order to have your line suspended:
    Orange
    Service (including subscription) 08.25.00.57.00 (€ 0.15/minute from a fixed line)
    Mobicarte: 08.92.70.17.22 (€ 0.34/minute from a fixed line)
    Over the Internet: www.orange.fr > mon abonnement > SOS mobile
    Access from abroad: +33 6.07.62.64.64 (price of an international call)
    Bouygues Telecom
    Fixed price: 08.00.29.10.00 (toll free from a fixed line)
    Nomad card: 06.68.63.46.34 (price of a call towards a Nomad mobile phone)
    Over the Internet : www.bouyguestelecom.fr > Espace Client
    Access from abroad:
        Set price subscriptions: +33 1.46.10.86.86
        Nomad Card offers: +33 6.68.63.46.34 (price of the foreign provider)
    SFR
    Option including subscription : 06.10.00.19.00 from a fixed phone (7 days a week, price of a call to an SFR mobile phone)
    SFR Card option: 06.14.00.19.00 (6 days a week, price of a call to an SFR mobile phone)
    Universal Music Mobile option: 06.12.00.12.00 from a fixed line (6 days a week, price of a call to an SFR mobile phone)
    Over the Internet: www.sfr.fr
    Access from abroad:
        Options including subscription: +33 6.10.00.19.00
        SFR Card offers: +33 6.14.00.19.00
        UMM offers: +33 6.12.00.12.00
    Fill out a complaint form at the nearest police station, including the serial number of your mobile phone (IMEI Code).
    Taxis
    In case you wish to lodge a complaint, contact the Préfecture de Police, Bureau de la Réglementation Générale des Voitures Publiques: 01.55.76.20.11/02


Editing, translation, and portions written by Ian C. Mills ©1998- – All Rights Reserved.
Sources: Préfecture de Police, Paris. American Embassy in France.
Images: Paris police officers assisting a tourist with directions (and) Paris police assist a tourist at the Arc de Triomphe du Carrousel, photographers unknown, both from Préfecture de Police, Paris. French police wallet and new electronic ID card, photographer unknown, from IT espresso.fr, ©2013 Agence Presse Magazine. All Rights Reserved.

Related videos

The first video tracks a suspect through surveillance cameras in the Paris Métro's hallways, as he accosts numerous women in various stations, and then sexually assaults another. (2:38; narration in French only). The Pickpockets video cites 76,000 pickpocketing thefts in Paris during 2012, up 11% from 2011 (source: Observatoire national de la délinquance). Be aware of your surroundings!

TIP: If you place your cursor over each link below the video container, a tool-tip will appear which explains the video's content.


Videos: (replay)  |  Crime stats  |  Métro thefts  |  River brigade  |  River brigade-2
Rapid response  |  Brazen attacks  |  Pickpockets  |  9 reasons  |  90 minutes
More videos to come. Suggest some, if you'd like.

 
 

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